Three Insights on Building Resilience from Betty-Ann Heggie - Sutton Benefits & Pension

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Three Insights on Building Resilience from Betty-Ann Heggie

“We are all where we need to be and we are doing what we are meant to be doing”, insightful words from our guest speaker, Betty-Ann Heggie.  We are very aware of the one-year milestone of COVID-19 even though it is hard to believe one year has passed.  Having hope and continuing to build our resilience to prepare for what life will bring next is key.


* Betty-Ann Heggie, Thought leader on gender dynamics. Featured in Inc Magazine, Apple News and Huff Post. Former Senior Vice-President with PotashCorp (now Nutrien). Principal of Betty Ann Heggie Womentorship Foundation. Corporate director and professional speaker. Philanthropist and mentor.


I share these insights from Betty-Ann and thoughtful comments from guests in the hope that you can apply them to your personal and professional life.



  1. Baby Steps. Resilience doesn’t have to be big change. It can be incremental and small things add up to making a difference.  Taking baby steps is a successful way to make change.  You can build on one another and each small step gives confidence along the way.  As Betty-Ann shared, “For example, try to eat more fresh things and don’t beat yourself up for the cookies. Or walk to the end of your driveway and back taking deep breaths and don’t fret over the number of steps. This is a time to be kind to yourself”.

“A fantastic and timely discussion on how to get our heads around the changing landscape we find ourselves in amongst the pandemic; a refreshingly positive view of how to take small steps to not only cope but thrive during this challenging time”.

– Erica P.

 “Thank you for a great session today! I appreciated hearing that its okay to do things that make you happy and ‘feed’ you as well as making goals reasonable and not so big! Small steps are just as important as the end result”.

– Erin K.

  1. Managing your Energy. When it comes to caring for ourselves, don’t rely on what works for others. Figure out what brings you  Pay attention to your thought process and ignore the obnoxious roommate in your head.  Pause and acknowledge your feelings. Resilience doesn’t mean ignoring your feelings and putting them behind you. It comes from being gentle with yourself and cutting yourself some slack.  Acknowledge negative feelings and spend time feeling gratitude and forgiving others.  Our brains thrive on change, yet our days are mundane. Our subconscious likes the safety of routine yet in our apathy we ignore it. We need a balance of both.  For example, keep your morning coffee routine but have it in a different place in your home.

“I think it was great to hear a common collective of slowing things down and that everyone is finding new norms. We will never get this time back. So use it wisely.”

– Greg B.

 “I’m glad to hear examples of people coming up with ideas helping others. Neuroscience has shown helping others actually makes the person helping feel better and have more energy.”

– Lori M.


  1. Bouncing Forward. Starting over doesn’t mean starting from scratch, it means starting again with enhanced skills.  We don’t want to just overcome obstacles; we want to use them for transformation. We can teach ourselves to be more resilient. Our brains are plastic and not fixed so we can learn to be resilient by improving our thinking. Events are not traumatic until we experience them as traumatic. We can’t control what happens in the external world, but we can control our internal response.  ‘This is who I am, this is what I do.’

My husband is the one who said this to me when I was in the midst of my cancer experience. “They are not all gong to be good days and that’s okay.” It was like I could give myself ‘permission’ to just let go and let it be a bad day. Truly the next day was ALWAYS brighter!

– Shelly R.

 My theme, “I can’t control the wind, but I can adjust the sail”… perspective is powerful

– Jodie S.

As Betty-Ann concluded, this pandemic is a marathon and that’s an endurance test. We don’t know if we are at mile 14 or 20 but all we can do is keep putting one foot in front of the other. We need to treat ourselves with the same compassion we would give to someone in distress that we really care about.  Rather than seeing the pandemic and all the havoc it has wrought, see the opportunities it has provided to get stronger and grow.

Together we are stronger.  Let’s grow together.


“Smooth Seas Don’t Make Skillful Sailors”.

– African Proverb